FREQUENTLY ASKED QUESTIONS

It is a health, fitness and lifestyle coaching and community app designed to help you build awareness, create accountability and take meaningful action.

Members receive access to community coaching, the Kickass Coaching Framework, educational resources, community forums, challenges, workouts, movement and exercise snacks, live group coaching calls, and optional tracking and self-coaching tools.

The Community Coaching Subscription is $25 CAD per month, plus applicable taxes.

Your subscription is billed automatically each month until cancelled. There is no long-term commitment.

No. The subscription provides general community coaching, education, resources and support.

It does not include individualized nutrition or exercise programming, personal assessment, routine review of everything you track, or ongoing private 1:1 coaching.

Personalized reviews, programming and 1:1 coaching may be available as separate services.

No. The journals, metrics, check-ins and tracking features are primarily tools for your own awareness and accountability.

Tanya may review and acknowledge some entries from time to time, but this is not guaranteed and should not be considered ongoing personal monitoring, assessment or coaching.

Routine personal review is only included when you purchase a separate service that specifically provides it.

Absolutely not.

The tracking tools, journals, check-ins, metrics, groups and challenges are optional. You can use what supports you and leave what does not.

The goal is to create greater awareness, not to make you feel overwhelmed, monitored or obligated to track every detail of your life.

No.

You may use the tools to support fat-loss or body-composition goals, but weight loss is not the primary focus of the community.

Kickass Transformations focuses on healing, health, happiness, strength, functional capacity, quality of life, and the many factors that influence how you feel and function.

No. We ask for your current body weight on the intake form, but this question is optional and does not need to be answered.

Body weight is required if you want the app to calculate your estimated calorie and macronutrient targets.

We recommend using a smart scale if you choose to track your progress because it can provide information beyond body weight alone. These measurements are estimates and are most useful for observing trends over time.

Body measurements, BIA scale metrics and progress photos are also optional.

Progress can be measured in many other ways, including changes in energy, sleep, strength, mobility, balance, confidence, mood, digestion, consistency, functional capacity and quality of life.

No.

Calorie and macronutrient tracking are available for members who find those tools helpful, but they are not required.

You may choose to use the simpler food journal to observe your eating patterns and how food affects how you feel and function.

Yes.

You can use the community, educational resources, accountability tools and tracking features alongside another training program or while working with another personal trainer.

You are responsible for following the guidance of the qualified professionals involved in your care and avoiding conflicting recommendations.

Available fitness resources may include:

• Functional strength workouts
• Mobility, balance and stability training
• Movement and exercise snacks
• Beginner-friendly workouts
• Foundational movement practices
• Other on-demand fitness resources

Available workouts and resources may grow and change over time.

Some workouts may use basic equipment, while others may require only your body and a safe space to move.

Any suggested or required equipment will be listed with the workout information.

That depends on your individual circumstances.

You are responsible for choosing activities that are appropriate for your health, abilities and experience. If you have an injury, medical condition, concerning symptoms or questions about whether you should exercise, consult an appropriate healthcare professional before participating.

Kickass Transformations does not provide medical diagnosis or treatment.

Everfit supports integrations with several health and fitness platforms, including Apple Health, Health Connect, Fitbit, Garmin and others.

Compatible information may include steps, activities, sleep, heart rate, weight and other available metrics. Compatibility depends on your device, operating system, permissions and the integration being used.

After your purchase is successfully processed, you will receive instructions to create or activate your Everfit account and begin the Kickass Transformations onboarding process.

There is no free trial at this time.

The subscription is month-to-month with no long-term commitment.

You may cancel through your Everfit purchase account or contact Kickass Transformations at:

[email protected]

Cancellation prevents future renewals. Your access will normally continue until the end of your current paid billing period.

Subscription payments are non-refundable and are not prorated for unused time, except where required by law.

If you are unhappy with your experience or believe you were charged incorrectly, please contact:

[email protected]